American Airlines mishandles the most bags in the nation. It’s even worse in Philly.

American mishandled 528,630 bags in the first six months of this year, or about 9 bags for every 1,000 boarded. In Philly, it’s mishandling bags at a much higher rate.

Shanin Specter’s flight from Atlanta landed in Philadelphia after 10 p.m. one August night, but his troubles from the flight had only just started. Read Full Article